Orders are processed during business week hours (Monday - Friday) and within a 24-48 hour turnaround time from the day your order is placed. If your order is placed after 12PM EST, your order will be processed by the following day. If order is needed urgently, please ensure this is denoted in order details or reach out to firstname.lastname@example.org.
Rosetta Getty offers complimentary FedEx ground shipping to (and returns from) addresses within the United States. Orders for next-day shipping must be placed by 12pm ET. Orders placed after 12pm ET will ship on the next business day.
Rosetta Getty also offers standard International shipping. The recipient will be responsible for all duties, taxes, and/or brokerage fees associated with international orders.
rosettagetty.com accepts returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the item's ship date, provided that all original tags are attached. “Final sale” items are not eligible for return.
To arrange for the complimentary return of an item purchased on rosettagetty.com, contact email@example.com to request a Return Authorization number. Be sure to include your order number, the name of the item(s) you would like to return, and the reason why the item(s) did not work out. Once your return is authorized, you’ll receive a pre-paid FedEx return label via email.
Please note that international orders are not eligible for complimentary returns.